Terms of service
Last updated: September 16, 2026
Welcome to Peek Basket. By accessing or using our website and purchasing our products, you agree to these Terms of Service. Please read them carefully before using our website.
1. About Peek Basket
Peek Basket is an online store offering various products through our website.
Our contact details are:
Email: peekbasket@gmail.com
Address: Seoni, Madhya Pradesh, India
2. Eligibility
You must provide accurate and complete information when placing an order.
By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable law.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information displayed on our website are accurate.
However, slight differences in color or appearance may occur due to screen settings, lighting, photography, or manufacturing variations.
We reserve the right to correct errors, update product information, or discontinue products at any time.
4. Prices and Payments
All product prices displayed on our website are subject to change without prior notice.
We may offer different payment methods, including Cash on Delivery (COD) and online payment options where available.
You agree to provide accurate billing and shipping information when placing an order.
An order is not considered final until it has been accepted and processed by Peek Basket.
5. Orders and Order Acceptance
After placing an order, you may receive an order confirmation.
Receiving an order confirmation does not necessarily mean that your order has been accepted. We reserve the right to cancel or decline an order for reasons including:
- Product availability
- Pricing or listing errors
- Incorrect customer information
- Suspicious or fraudulent activity
- Delivery limitations
- Other operational reasons
If we cancel an order that has already been paid for, we will arrange an appropriate refund.
6. Shipping and Delivery
We aim to process and dispatch orders within the timeframe stated on our website or communicated to you.
Delivery times may vary depending on your location, courier availability, weather, holidays, operational delays, or other circumstances beyond our control.
Once an order has been handed over to the shipping carrier, delivery is also subject to the carrier's processes.
Please ensure that the shipping address and contact details provided during checkout are accurate.
7. Returns and Refunds
Our 7-Day Return Policy applies to eligible products.
Eligible returns may include products that are:
- Damaged or defective upon delivery
- Incorrect or different from what was ordered
- Materially different from the product description
Return requests should generally be made within 7 days of delivery.
For eligible returns, Peek Basket will cover applicable return shipping costs.
For complete details regarding eligibility, return procedures, replacements, and refunds, please refer to our Refund & Return Policy.
8. Order Cancellations
If you want to cancel an order, contact us as soon as possible at:
Email: peekbasket@gmail.com
We will try to accommodate cancellation requests made before the order has been processed or shipped. Once an order has been processed, packed, or shipped, cancellation may no longer be possible.
9. Customer Information
You are responsible for providing accurate information, including your name, phone number, email address, and delivery address.
Peek Basket is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
10. Prohibited Uses
You agree not to use our website or services:
- For any unlawful purpose
- To provide false or misleading information
- To place fraudulent or unauthorized orders
- To interfere with the operation or security of our website
- To attempt to gain unauthorized access to our systems
- To copy, reproduce, or misuse our website content without permission
11. Intellectual Property
All content on the Peek Basket website, including logos, branding, product descriptions, graphics, images, text, and website design, belongs to Peek Basket or its respective licensors and may not be copied, reproduced, distributed, or used without permission.
12. Third-Party Services and Links
Our website may use third-party services such as payment providers, shipping providers, analytics services, advertising platforms, and other technology providers.
We may also provide links to third-party websites.
Third-party services and websites are governed by their own terms and privacy policies. Peek Basket is not responsible for the content, availability, or practices of third-party websites or services.
13. Advertising and Tracking
We may use advertising and tracking technologies, including the Meta Pixel, to understand website activity, measure advertising performance, improve our marketing, and show relevant advertisements on platforms such as Facebook and Instagram.
The collection and use of information through these technologies is described in our Privacy Policy.
14. Disclaimer
We provide our website and services on an "as available" basis.
While we make reasonable efforts to keep our website accurate and operational, we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.
15. Limitation of Liability
To the extent permitted by applicable law, Peek Basket will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
16. Indemnification
You agree to indemnify and hold Peek Basket harmless from claims, losses, liabilities, damages, and expenses arising from your unlawful use of our website, violation of these Terms, or misuse of our services.
17. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
18. Governing Law
These Terms of Service are governed by the applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.
19. Contact Us
If you have any questions about these Terms of Service, please contact us:
Peek Basket
Email: peekbasket@gmail.com
Address: Seoni, Madhya Pradesh, India